Michael Follent

Michael Follent is a skilled professional with extensive experience in marketing and customer experience management. Presently serving as the Customer Experience Manager at Cullen Jewellery since February 2024, Michael previously held the position of Digital Marketing Strategy Analyst at Accenture Song from February 2022 to November 2023. Prior roles include Marketing Coordinator at STEDI and Account Manager & Marketing Strategy Coordinator at Vollie, where Michael empowered over 300 not-for-profits and drove significant volunteer engagement through effective communication strategies. Michael also has a background as a Tour Operator at REAL (Aust) Pty Ltd, where expertise in customer relationship management led to long-term partnerships with international clients. Educational credentials include a Master's degree in Marketing from RMIT University and a Bachelor of Music Performance from Monash University.