Karmen Dang is a skilled Service Design Lead with a strong background in designing exceptional customer and team member experiences. With experience in companies like Culture Amp, Publicis Sapient, and Coles, Karmen has a proven track record of leading customer-centric projects and conducting qualitative research to inform service design. With a Bachelor of Business in International Business from RMIT University, Karmen brings a diverse skill set to their roles.
September, 2022 - present
Associate Vice President - Service Design Lead at Emirates NBD
Experience And Service Design Lead at LSA Global
Strategic And Service Design Lead at ANZ
Professional Learning Service Design Lead at Pearson
Senior Principal Service Designer & Service Design Lead at Deutsche Telekom