Jazmin Medina Juárez

Jazmin Medina Juárez is a seasoned customer success professional with extensive experience in managing enterprise accounts and implementing retention strategies across various companies. Currently serving as a Customer Success specialist at Bonda, Jazmin monitors customer metrics, develops success plans, and identifies upsell opportunities. Previous roles include Project Manager at Rankmi, Senior Customer Success Manager at LegaLario, and Customer Success Manager/Project Manager for Pulpo in LATAM, where responsibilities encompassed client implementation, churn prevention, and project management. Jazmin's background also includes positions at Aira, DiDi, SinDelantal.mx, KarmaPulse, DDB Mexico, and ifahto, demonstrating a strong track record in client engagement and account management. Jazmin holds a degree in Communication Sciences from Universidad Latinoamericana and specialized training in Trend Hunting and Fashion Photography.