Kirsty Hales

Head Of Customer Contact at Curo

Kirsty Hales is an experienced professional in customer service management, currently serving as Customer Service Manager at Curo since March 2014. Curo is a not-for-profit ethical housing association in Bath, managing over 13,000 homes and providing support services to more than 25,000 customers in the West of England. Prior to Curo, Kirsty worked at UNITE Group plc as Service & Support Manager for the contact center, where responsibilities included achieving service targets and ensuring best practices in customer service. Additionally, Kirsty held the position of Operations Manager at Teleperformance from 2007 to 2013, further building a solid foundation in the field of customer service.

Location

Bristol, United Kingdom

Links

Previous companies


Org chart


Teams


Offices


Curo

A West of England housing association and house-builder, Curo provides great homes and high quality care and support services across the region. With more than 25,000 customers, we manage over 13,000 homes and are building hundreds of new homes every year. Please also follow us here: www.twitter.com/curo_group www.facebook.com/curogroup