Mus Es

Mus Es is a Senior Customer Strategy & Experience Improvement Leader at Currys plc, where they drive transformative customer journey redesigns and champion cross-functional improvements. Previously, Mus held roles including Licensing Manager at NARTS and various leadership positions at Dixons Carphone, where they developed and executed effective team management strategies and customer service enhancements. With a robust background in project management and business development, Mus has consistently delivered impactful results in enhancing operational performance and stakeholder value.