Steven R.

Steven R. is an accomplished Operations Manager currently leading the Dropship category at Currys plc, where responsibilities include enhancing the customer delivery experience and optimizing supplier performance. With a career spanning over two decades, Steven has held various management roles including Regional Service Manager at both Huawei Technologies and B2X Care Solutions, and Supplier Manager at BlackBerry, driving significant improvements in operational efficiency and service levels. Previous experience also includes multiple positions at Nokia, focusing on product lifecycle management and customer care, contributing to exceptional customer satisfaction and service quality. Steven holds a Diploma in Computer Programming and various certifications in service management and technical training. Notably, Steven was a finalist at the 2023 CCO Excellence Awards in the "We Put Our Customers First" category.