Davonn Jefferson

DaVonn Jefferson is an experienced professional with a diverse background in account management and customer service across various industries. Currently serving as an Account Management Specialist at Curtis Instruments, Inc. since April 2021, DaVonn performs customer contract reviews and collaborates with Customer Support Engineers. Previous roles include Research Microscopy Solutions Analyst at Carl Zeiss Microscopy, Retail Operations Analyst at Constellation, and Billing/Service Specialist at ConEdison Solutions, where responsibilities encompassed service order management, customer billing issue resolution, and community enrollment in government programs. Earlier experience includes sales support at Liberty Mutual Insurance and a Senior Level Sales Manager role at MyPublisher, achieving notable sales performance. DaVonn's career began at Broadview Networks, focusing on customer service and technical support. Educational background includes studies in Cyber/Computer Forensics and an Associate's degree from SUNY Westchester Community College.