Steven Henry

Senior Field Engineer at Curvature

Steven Henry is a retired professional who has had a diverse work experience spanning several companies and roles. Steven began their career in 1974 at PerkinElmer as a Customer Engineer, where they repaired computer equipment and developed strong customer relations skills. Steven then progressed to become an Area Supervisor, overseeing a team of Customer Engineers and managing customer issues in their area. Steven later became a District Support Engineer, providing on-site support for escalated customer problems and major installations. Moving on to Curvature in 2014, they took on the role of Senior Field Engineer, delivering third-party multi-vendor maintenance services and managing inventory. Prior to this, Steven worked at DecisionOne as a Senior Customer Service Engineer, and at Oracle as a Sr. Field Support Engineer, providing on-site and phone support for customers' hardware and software. Steven also played a key role in managing the transition of Sun Microsystems processes after it was acquired by Oracle Corp. Steven's extensive experience with Sun Microsystems includes roles such as Systems Support Engineer, Area Systems Support Engineer, Regional Support Engineer, and Field Support Engineer. In these positions, they provided technical support, conducted training on new products, and ensured customer satisfaction. With PerkinElmer, Steven also held the position of Regional Systems Support Engineer, providing technical backup support and fixing complex system problems. Overall, Steven Henry has a wealth of expertise in customer support, technical troubleshooting, and team management.

From 1969 to 1971, Steven Henry attended the University of Iowa and studied Business Administration and Management, General. However, no specific degree was mentioned.

Links

Timeline

  • Senior Field Engineer

    February, 2014 - present