Customer Care Measurement & Consulting
Emma Charles is a Research Analyst at Customer Care Measurement & Consulting, a position held since October 2022. Prior to this role, Emma served as a Client Services Assistant at Pillsbury Winthrop Shaw Pittman LLP from April 2022 to October 2022. Additional experience includes a summer seasonal role as a Spirit Guide at Twelve 33 Distillery from July 2020 to April 2022, and various positions at Roanoke College, including Information Desk Clerk and Undergraduate Research Assistant. Emma also contributed as the Director of Community Service for Chi Omega Fraternity Executive Headquarters in 2019. Emma holds a Bachelor of Arts in Sociology from Roanoke College, completed in 2021.
This person is not in any teams
Customer Care Measurement & Consulting
Our Vision: A marketplace that moves from measuring to managing the customer experience. Our Mission: Enable our clients to earn the best return on investment (ROI) for their efforts to improve the customer experience. Our Core Values: Living out our core values is integral to making positive and meaningful differences in the business outcomes of our clients and the experiences of their customers.