Customer Care Measurement & Consulting

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Our Vision: A marketplace that moves from measuring to managing the customer experience. Our Mission: Enable our clients to earn the best return on investment (ROI) for their efforts to improve the customer experience. Our Core Values: Living out our core values is integral to making positive... Read more

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Scott M Broetzmann
President & CEO, Co-Founder

Scott M Broetzmann

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David Beinhacker
Chief Research Officer