Gary Hensler has extensive experience in workforce and operations management, currently serving as Workforce Manager at Customer Direct since May 2018. Previously, Gary held roles such as Customer Service Manager at LDI Integrated Pharmacy Services and Director of Operations at Customer Direct. Earlier career highlights include Operations Manager at Convergys and Account Executive/Branch Manager at Industrial Personnel Services, where responsibilities included sales, service management, and client relationship management. Gary began the career at Steak n Shake, progressing from entry-level positions to General Manager, overseeing all aspects of operations and financial performance.
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