Amjad Khan

Amjad Khan currently serves as the Director of Customer Experience at Notting Hill Genesis since July 2023, and holds a position as a Non-Executive Director at the Customer Institute. Previous roles include Vice President of Global Banking and Head of Customer Experience, Change & People Intelligence at HSBC from February 2018 to July 2023, and Head of Customer Experience & People Development at The AA from January 2017 to January 2018. Additionally, Amjad Khan has experience as a Senior Transformation Lead at Centrica, National Manager and Offshore Project & Programme Lead at British Gas, and Operations Leader at HM Revenue & Customs. Early career experience includes serving as Customer Service & Operations Leader at Lloyds Bank. Amjad Khan completed the Executive Leadership Programme at the University of Oxford and studied Entrepreneurship in Emerging Economies at Harvard University in 2021.