Boonyawee Prasertsiripond

Technical Support Engineer at Customer.io

Boonyawee Prasertsiripond has a diverse work experience across various companies and roles.

They began their career as a Food Service worker at YMCA of the Rockies in 2013, where they handled dining room management and food preparation for over 1,000 guests.

In 2013, Boonyawee also worked as a Tutor at Tutor Compass, providing academic support to students.

From 2015 to 2016, they served as a Material & Logistics Coordinator at NIST International School.

Boonyawee then joined The Westin Snowmass Resort in 2017, starting as a Reservations Agent and later becoming a Front Desk Agent. They eventually transitioned into a Front Office Supervisor role before leaving in 2018.

In 2018, they joined Sorrel River Ranch Resort and Spa as a Guest Services Agent, responsible for resolving guest problems, providing exceptional service, and completing check-in and check-out procedures. They were later promoted to a Guest Services Supervisor role, which they held until 2019.

From 2020 to 2022, Boonyawee worked as an Owner Support Specialist at Evolve Vacation Rental, supporting property owners with their rental management needs.

In 2021, they participated in a Software Engineer Fellowship at Springboard.

Boonyawee's most recent role, starting in 2022, is a Front Desk/Reservationist position at Wood Winds Property Management.

They will join Customer.io as a Technical Support Engineer in 2023.

Boonyawee Prasertsiripond's education history starts with a Bachelor's degree in Liberal Arts from Chulalongkorn University, where they studied from 2011 to 2015. They then pursued further education in the field of software engineering at Springboard from 2021 to 2022. Boonyawee also obtained several additional certifications, including the Software Engineer Career Track from Springboard in June 2022. They completed the Software Engineer Career Track Prep Course at Springboard in a previous year. Additionally, Boonyawee obtained certifications in Introduction to HTML from Codecademy in April 2020, The Fundamentals of Digital Marketing from Google in March 2020, Hospitality Management from eCornell in July 2019, and Foundations of Everyday Leadership from Coursera Course Certificates in October 2018. There is also mention of a JavaScript (Basic) Certificate from HackerRank and another Software Engineer Career Track Course from Springboard, but no specific information regarding the attainment month and year is provided for those certifications.

Links

Previous companies

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Timeline

  • Technical Support Engineer

    January, 2023 - present