Peter Lyon

Peter Lyon is an experienced leader in customer success and operations, currently serving as the Chief Customer Officer at Wigmore IT Group Limited since May 2024, focusing on customer success strategy and data mining. Peter co-founded the Customer Success Network, a community with over 15,000 members, and has held multiple senior roles in various organizations, including Chief Customer Officer at eDesk, VP Global Customer Success at Poppulo, and VP Customer Success at Brightflag. Previous positions include Director of Customer Success at Esri UK and Managing Director at Esri Ireland, where significant revenue growth and market leadership were achieved. Peter Lyon's early career includes consulting roles at Cap Gemini Ernst & Young and Breakaway Solutions. Peter earned a Master’s degree in Management Practice from Trinity College Dublin in 2009.