Customer Success Network
Prasoon Ranjan is an accomplished professional in the field of Customer Success with extensive experience across various organizations. Currently serving as the Director of Customer Success at Colt Technology Services since November 2023, Prasoon also co-founded CustomerSuccessNetwork.org in July 2017, focusing on enhancing the skills of Customer Success Managers in EMEA. Previous roles include Director of Customer Success at Lumen Technologies, Vice President of Customer at Wndyr, and Customer Success Director at Salesforce. With a background in strategy and consultancy from Oracle Corporation and Deloitte Consulting, Prasoon has a strong foundation in CRM and customer-centric innovation. Prasoon holds an MBA from INSEAD and a B.Tech in Mechanical Engineering from Bapatla Engineering College.
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Customer Success Network
A Customer Success Community for CS professionals globally to network, to share best practices and to grow - we welcome people from everywhere. Our vision for the Community is, "Every customer success manager has someone to ask for help". We believe in learning faster together. Join us via LinkedIn, Facebook and Twitter Join our Workplace community where you can ask questions to CS like-minded peers and learn every day: https://customersuccess.network/join Subscribe to our Youtube Channel and access incredibly valuable CS assets: https://www.youtube.com/channel/UCI02CYHPDeJOQVFx8gCZYTw