Ángel Efrain L. is an IT Support Specialist currently employed at Customer Value Partners since May 2023, with extensive experience in IT service and support. Previously, Ángel worked as an IT Service & Support Specialist at Lidl US from January 2019 to February 2023, where responsibilities included hands-on support for network equipment, Tier 3 support for various operating systems, and asset management. Prior experiences include an internship as a Strategy and Incident Analyst at MAXIMUS, participation in the Year Up program focusing on career development in information technology, and an internship with Fairfax County Public Schools, where Ángel developed skills in resolving technical issues and maintaining IT inventory. Ángel holds a Bachelor of Applied Science in Cybersecurity from George Mason University and an Associate of Applied Science in Cyber Security from Northern Virginia Community College.
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