Monte Kozmits

Monte Kozmits has a diverse work experience, starting in 2012 at AMERICAN EAGLE OUTFITTERS INC., where they worked as an Expert, providing customer service, training new hires, and staying updated on style trends until 2014. From 2013 to 2015, Kozmits worked as an Arborist at Grogan & Son Tree Service, where they planted, pruned, and maintained trees, as well as diagnosed and treated diseased trees. In 2015, they joined Apple as a Mac Genius, offering customer support for Apple hardware and software, onboarding new employees, and participating in a traveling tech-repair engagement. Simultaneously, Kozmits served as a Volunteer Fire Fighter at New Castle Fire Department, responding to fire alarms, emergency calls, and providing life-saving interventions. Since 2022, Kozmits has been working at CustomerGauge, initially as a Customer Success Associate and currently as a Customer Success Manager.

Monte Kozmits pursued personal training at the American Academy of Personal Training in Boston from 2019 to 2020. It is not mentioned whether they obtained a degree during this time. In addition to their education, Monte obtained various certifications in 2022 from CustomerGauge, including the Account Experience (B2B CX) - Platinum certification, CustomerGauge Admin Certification, and CustomerGauge User Certification.