Kathy Koch

Kathy Koch is an experienced compliance and risk management professional currently serving as Director/VP of Compliance Testing at Customers Bank, a role held since August 2025. Prior to this position, Kathy spent two decades at Flagship Credit Acceptance, where multiple leadership roles included VP of Legal/Compliance and VP of Risk - Operations, focusing on enhancing compliance frameworks, operational risk management, and product development in specialty auto finance. Kathy's earlier experience includes significant roles at Wells Fargo Financial Acceptance and Flagship Credit Corp, emphasizing loan processing and underwriting management. Kathy began a career in automotive management as General Manager/Vice President at Chris Koch Toyota/Ford/Hyundai and holds a Bachelor of Arts in Business Administration from Gettysburg College.