Alexander Dmitriev

Alexander Dmitriev's work experience includes:

1. Delivery Head at Customertimes since March 2023.

2. Service Delivery Manager at Sberbank from June 2021 to October 2022.

3. Team manager/Team lead (integration team) at ООО "Росгосстрах" from September 2019 to May 2021.

4. Expert (Scrum master) at Technoserv Consulting (T1 Consulting) from February 2019 to September 2019.

5. CRM Business Systems Analyst/BA Team Lead/Project Manager at Siblion from February 2014 to February 2019.

6. Specialist in logistics processes optimization at Brink's from July 2013 to December 2013.

7. SAP Retail Consultant at Inline Group from March 2010 to June 2013.

8. SAP Consultant (MM, SD) at Inline Group from December 2007 to March 2010.

Alexander Dmitriev's education history is as follows:

- In 2021, they obtained a certificate in Agile Fundamentals for Teams from Sberbank Corporate University.

- In 2017, they received a certificate in bpm'online Sales system adaptation and customization from Terrasoft.

- From 2003 to 2009, they attended Bauman Moscow State Technical University, where they completed a Master's degree in High technologies management / Logistic systems establishment.

- In 2008, they earned a certificate in Project management / Reports in projects (SAP PLM200/240K) from SAP CIS.

In addition to their formal education, Alexander has obtained several additional certifications. In April 2023, they completed courses on Effective Communication Skills: Stakeholders Analysis, Successful Negotiation: Master Your Negotiating Skills, and Value Centric Selling - How to Sell on Value, Not Price from Udemy. In December 2022, they obtained an EF SET English Certificate with a proficiency level of C2 (76/100) from EF Standard English Test (EF SET). Alexander also completed a course on Managing Project Stakeholders from LinkedIn in December 2022.