Joseph Ramil

Joseph Ramil is an experienced Business Analyst and Salesforce Administrator with a strong background in technical support and project management across various industries. Currently, Joseph serves as a Business Analyst and Salesforce Administrator at Customertimes Corp, providing critical support for multiple client projects. Previous roles include Software Development Coordinator at LogicomUSA® and Business Analyst at DrFirst, where Joseph contributed to the design and deployment of a Salesforce sales cloud CRM system. Additionally, Joseph has experience as a Customer Success Engineer at Propel and as a Business Analyst at IQVIA, focusing on Salesforce-based CRM projects. An independent contractor for six years, Joseph provided CRM consulting and support to enhance sales and marketing operations. Joseph holds an MBA in Marketing and Finance from NYU Stern School of Business and has acquired various certifications in Salesforce and Agile methodologies.