Brian Kelly is an experienced professional in the travel industry, currently serving as the Client Director for Meta at CWT since October 2005. In this role, Brian has successfully managed the business relationship between CWT and Meta, focusing on project management and strategic leadership to enhance Meta's global travel program. Previously, as the Global Service Delivery Manager, Brian coordinated a global team to support Meta's travel community through operational management and quality assurance. Brian's extensive background includes positions such as Area Manager and Manager in Traveler Services, where responsibilities ranged from managing contact centers to ensuring profitable operations. Early career experiences as a Travel Consultant and Customer Service Team Lead provided a solid foundation in client-centric service and team leadership.
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