Dirk Stakenborg is a Global Technical Product Manager for WFO/WFM Systems at CWT, a position held since 2013. Previously, from 2002 to 2012, they worked at Sitel in various roles including EMEA WFM System & Process Analyst and EROC Resource Planner. Dirk completed their studies in Wirtschaftswissenschaften and Maschinenbau at Universität Duisburg-Essen from 1992 to 2002.
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