Richard Marshall possesses extensive experience in corporate travel management and hospitality. Currently serving as the Director of Global Retention at CWT since January 2023, Richard has held various significant roles, including Eurasia & Africa Travel Operations Manager at The Coca-Cola Company and Global Travel Manager at The HEINEKEN Company. Richard's expertise spans strategic consultancy, sales management, and operational leadership across prominent organizations such as CWT Solutions Group and BCD Travel. The educational background includes formal training from Hotel Management School Leeuwarden, emphasizing a solid foundation in hospitality management.