Alessia Diani

Alessia Diani is a Knowledge Leader at CX Centax since November 2014, where responsibilities include conducting operational quality audits, training new staff, coordinating activities, and managing back-office operations. Additionally, Alessia has experience as a Team Leader and Customer Service Operator at ATS Bergamo during 2021, as well as completing professional internships focused on addiction prevention and psychology. Alessia holds a Master's Degree in Developmental Psychology and Educational Processes from Università degli Studi di Milano-Bicocca and a Bachelor's Degree in Psychological Sciences and Techniques from Università degli Studi di Bergamo.