Heather Banga

Heather Banga is an experienced professional currently serving as a Relationship Manager at CXtec since October 2023. Prior to this role, Heather worked at Baxter International Inc. as a Front Line Care Customer Service Supervisor, leading eight specialized customer service teams and overseeing agent performance against KPIs. Earlier career experience includes roles as an Inside Sales OEM Account Manager at JADAK, where responsibilities encompassed Salesforce administration, lead management, and training, as well as positions at Best Buy and Cryomech focused on sales and communications. Heather holds an MBA in International Business from the Rochester Institute of Technology's Saunders College of Business and a B.S. in Advertising and Public Relations from Rochester Institute of Technology.