Go Ishikawa

Go Ishikawa currently serves as Sr Manager Customer Support at CyberArk since November 2025. Prior experience includes a tenure at Akamai Technologies from October 2012 to November 2025, where responsibilities encompassed managing Support Delivery Managers in the Asia-Pacific region to enhance support for premium customers, alongside collaboration with global SDM managers for process improvement. Previous roles at PTC Technical Support Japan involved acting as a Partner Relationship Manager and serving as Technical Support Project Manager and Group Leader, overseeing a support team. Go Ishikawa holds a Bachelor of Science in Mechanical Engineering from Worcester Polytechnic Institute, earned between 1995 and 1999.