Kamarullah Salim is a Customer Support Engineer at CyberArk, with experience in diagnosing and resolving issues related to Privileged Access Management solutions. Kamarullah's role involves managing multiple support cases and ensuring compliance with Service Level Agreements. Previous positions include Associate Support Engineer and Enterprise Support Intern, where responsibilities included assisting in troubleshooting, conducting root cause analyses, and supporting process improvements. Kamarullah's earlier experience includes a Business Analyst internship at IBM, focusing on sales insights and strategic sales tools, as well as a Sales Team Member role at StarHub during a major technology convention. Kamarullah holds a Bachelor of Engineering with Honours in Software Engineering from the Singapore Institute of Technology and a Diploma in Business Information Technology from Ngee Ann Polytechnic.
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