Eric LaRocque Jr. has a strong background in technical support and customer success, with experience working for leading tech companies like Cybereason, Actifio, and IBM PureData Systems. Eric has a Bachelor's degree in Computer Science from the University of Massachusetts Amherst and is currently pursuing a Master's degree in Computing Security at the Rochester Institute of Technology. Their experience includes roles such as Technical Support Manager, Customer Success Engineer, and Desktop Support Assistant, demonstrating their dedication to providing excellent technical support and service to clients and customers.
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