Mel Manon is a seasoned technical account manager with extensive experience in customer support and service delivery within the technology sector. Currently serving as a Senior Technical Account Manager at Cyberhaven, responsibilities include delivering proactive technical guidance and managing feature requests to meet customer needs. Previously, Mel held roles at Abnormal AI as a Premium Support Engineer, where technical escalations and customer satisfaction were prioritized, and at Venafi as an Associate Professional Services Consultant responsible for solution implementation. Mel's diverse background also includes positions at Mimecast, Ricoh USA, and several other organizations, demonstrating a consistent track record in technical support, project management, and client collaboration. Mel holds a Bachelor of Arts in Government and International Relations from Clark University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices