Technical Support and Network Operations

About

The Technical Support and Network Operations team at Cybersmart ensures the seamless connectivity and optimal performance of the company's internet services and infrastructure. This team is responsible for maintaining and troubleshooting the fully meshed metro fibre networks, managing data centres, providing real-time technical support to clients, and configuring network equipment. Additionally, they handle order administration, oversee VoIP services, and ensure the reliability of Cybersmart's bespoke solutions across various client needs. Their efforts enable Cybersmart to guarantee the level of service and network reliability that distinguishes them in the industry.