Michael Rapp

Michael Rapp is a System Administrator at CyberTek MSSP since October 2021. Previously, Michael worked as a Sales Associate at Office Depot from January 2021 to October 2021, and as a Cast Member at Chuck E. Cheese from July 2018 to April 2020. At CyberTek MSSP, Michael fulfills the role of Level ll Help Desk, ensuring Level l employees are trained and tasks are completed satisfactorily for customers. As a Level l Help Desk, Michael engages with customers to resolve computer issues, manage computers, and servers. Michael's typical day involves fielding calls and tickets, both remotely and onsite. Michael graduated from Jeffersonville High School in 2019 with a Core 40 degree.