Cybertill
Michael Morris is an experienced service delivery manager currently working at Cybertill since January 2013, where responsibilities include managing system transitions for clients and coordinating across various departments to meet diverse customer needs. Previous roles include marketing assistant at Malecon Americas, where marketing efforts focused on a new shopping complex in Cancun, and marketing coordinator at GIMSA Construcciones, managing supplier relations during a university placement. Michael's early career includes a merchandising internship at Walt Disney World, enhancing customer service skills while working in a multicultural environment. Michael holds a BA Hons in Business Studies from Liverpool John Moores University, completed in 2012.
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Cybertill
Award-winning end-to-end retail system. In 2001, when online retailing was only burgeoning, and various retail sales channels were very much siloed, Ian Tomlinson founded Cybertill. One of the world’s first cloud-based retail management platforms, Cybertill enables a real-time single view of inventory, sales and customers to retailers across all touchpoints including integrated systems, branded and pop up retail shops, mobile point of sale, click and collect points, franchise stores, concessions, and ecommerce. Retailers need one version of the truth in terms of inventory levels and customer details. Software hosted in the cloud enables this. With Cybertill’s platforms hosted in the cloud, there is a single product database and customer database. So, all channels link to the same file so a business can see stock levels across its organisation in real time, so it can get the right products to the right location at the right time thus optimising sales. Also, all elements of a business share the same customer data, so consumers get a better continuity of service. Retailers large and small can benefit from the Cybertill platforms. Cybertill’s RetailStore and CharityStore platforms serve over 700 general retail, wine and liquor stores, charity, and visitor attractions globally and help process over 64 million transactions a year.