Jeniffer de Souza

Jeniffer de Souza has extensive experience in customer support and media operations, currently serving as a Customer Support Associate at CyberVadis since February 2022. Prior roles include Customer Support Specialist at Clio, and various customer service positions at Booking.com, where tasks involved addressing complex inquiries and facilitating guest-partner communication. Jeniffer's career also encompasses media coordination roles at AlmapBBDO and PA Publicidade, where responsibilities included data management and deadline resolution. Educationally, Jeniffer holds a Bachelor's degree in Social Communication, Publicity and Advertising from Universidade Cruzeiro do Sul, and has pursued further qualifications in Cybersecurity and Business Intelligence from the University of Toronto and George Brown College.