Muhammad Farjad Arshad 🏅- IT SERVICE MANAGER - MS-NT, MCSE, CCNA R-S, Cyber Security, ITIL, CNSS

Muhammad Farjad Arshad is an accomplished IT Service Manager with extensive experience in IT operations, project management, and technical support, currently serving at Descon since February 2009. In addition to leading system engineering and IT service management, Muhammad has established a strong freelance career as a technical writer and content strategist in various platforms, such as Freelancer.com and Upwork.com. Furthermore, Muhammad contributes to academia as a university lecturer and volunteering roles at Cybrary, while holding past positions at Supernet Limited that included significant achievements in infrastructure optimization. Educational qualifications include a Master of Science in Networks and Telecom from Mohammad Ali Jinnah University, where Muhammad was a Gold Medalist, and a Diploma in Hardware and Networking from the Skill Development Council Karachi.