Egward D. Thomas

Ed Thomas is an experienced Application and Production Support Engineer currently employed at Randstad Digital Americas, providing Tier 2 support for Bank of America since May 2023. Prior roles include Application/Production Support Engineer at HCL Enterprise for Verizon, as well as multiple positions at Capgemini Engineering, where responsibilities included VNSP Production Support and System/User Support for Verizon. Ed's professional background also encompasses software support roles at Thomson Reuters and service desk responsibilities at Forterra PLC, TMX Finance, and NAPA AUTO PARTS. Ed began a career in technical support with a role as a Technical Support Representative at FUJIFILM Diosynth Biotechnologies and holds a degree in Electronics and Computer Technology from Devry University.