Braeden Courtemanche

Braeden Courtemanche is an experienced professional in operations and claims management, currently serving as Claims Manager at Cymax Group Technologies since March 2023. Previously, Braeden held the role of Manager II, Operations at Amazon from June 2021 to March 2023, overseeing productivity, safety, quality, and employee experience for a large team handling Canadian returns. Earlier roles at Amazon included Manager I, Operations, where responsibilities extended to outbound shipments, and Operations Intern, where notable projects included a safety-oriented proposal for operational floor design. Braeden's experience also includes a position as CIMS Operator at WestRock Company. Braeden holds a Bachelor of Commerce (Hons) degree from Smith School of Business at Queen's University, completed in 2021.