Michael Wassili Askander

Michael Wassili Askander has a diverse work experience in various roles related to IT support and customer service. Michael Wassili is currently employed at Cynet Security as an IT Support Specialist since March 2022. Prior to this, they worked in Retails as a Customer Service Support starting from December 2020. From March 2018 to November 2020, they served as a Service Desk Specialist at Tata Consultancy Services. Michael has also worked at Landmark Group as a Help Desk Support Specialist from March 2009 to March 2018.

Michael Wassili Askander earned a Bachelor's degree in Computer and Information Sciences and Support Services from El Shorouk Academy, where they studied from 2003 to 2007. Michael Wassili also holds certifications such as Troubleshooting IT Remote Administration from LinkedIn, obtained in March 2022; MCPS (Microsoft Certified Professional) from Microsoft, achieved in November 2008; and MCTS (Microsoft Windows Vista, Configuration), obtained in February 2008. Additionally, Michael is currently pursuing a CompTIA A+ certification from the IT association CompTIA.