Technical Support Team
About
The Technical Support Team at Cynet is dedicated to providing expert assistance and troubleshooting for customers facing cybersecurity challenges. They handle complex technical issues, escalate critical problems, and ensure a seamless experience for users. Their focus is on delivering timely resolutions, enhancing customer satisfaction, and contributing to the effectiveness of Cynet's threat detection and response solutions.
Team members
AD
Asher Davitadi
Customer Success Manager
Dante Blando
Tier 3 Technical Support
Eyal Plotkin
TSE T3 - Tech Lead
Mariana Radetska
Technical Support Engineer Tie...
Michael Wassili Aska...
IT Support Specialist
Shaul Chaviv
Escalation Engineer
SB
Stephan Benedix
Tech Support Engineer- Tier 3
Viviana Trikas
Customer Success Manager