Andy Wallace

Andy Wallace has over 25 years of extensive experience in service operations and field engineering within the life sciences industry. Currently serving as the Americas Service Operations Director at Cytiva since May 2020, Andy has previously held leadership roles at Agilent Technologies as a Sr Program Manager and at Thermo Fisher Scientific, where roles included Director of Asset Management and Field Service Operations & Delivery. Early career experience includes positions as a Field Service Engineer at companies such as PerkinElmer, EMD Millipore, Waters, and Amersham Pharmacia Biotech, with a focus on troubleshooting, repair, and maintenance of various laboratory instruments. Andy excels in managing key account operations, fostering professional relationships, and developing training materials and documentation for field personnel.