Tim O.

Tim O. is a seasoned professional in the information technology sector with extensive experience spanning over a decade. Currently serving as a Partner Success Manager at Cytracom since June 2024, Tim previously held the position of Information Technology Service Delivery Manager at WorkSmart from September 2018 to June 2024. Tim has demonstrated leadership by managing multiple service teams, coaching up to 23 technical staff, and delivering complex projects while enhancing client satisfaction. Prior roles include Project Director, Service Manager, and various positions in IT support, where Tim optimized processes and improved operational efficiencies. Tim's foundational experience includes positions at Sunrun, O'Reilly Auto Parts, and Best Buy, complemented by an A.S. in Networking Electronics from Allan Hancock College and additional education from AMA.