Mercedes Cruz serves as the Chief Operations & Creative Officer at Insuring Impact, Inc. since September 2020, focusing on innovative solutions in the insurance sector. Additionally, since November 2017, Mercedes has held the position of Creative Director at Immerse Inc., a digital marketing agency that provides various services to enhance businesses' online presence. Prior experience includes a role as Police Explorer Adult Advisor for the Milpitas Police Department from October 2010 to October 2019, facilitating career exploration in law enforcement for youth. Mercedes also worked as a Training Coordinator at Tesla from December 2013 to May 2016, providing training support for specific projects, and served as Lead Activities Coordinator at Learning for Life from October 2012 to May 2013, developing educational programs in partnership with the Boy Scouts of America. Academic credentials include a Bachelor of Science in Criminal Justice/Law Enforcement Administration from California State University - East Bay, earned in 2013.
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