Dawnette Hale

PM Customer Data Integration And Strategy at Daimler Trucks North America

Dawnette Hale, PMP, has over 16 years of experience at Daimler Trucks North America, currently serving as PM Customer Data Integration and Strategy. Responsibilities include managing the integration of customer master data for Aftermarket systems and overseeing the Customer Master Data Management (MDM) efforts with a focus on automation and data governance. Previously, Dawnette was a Customer Experience Project Manager, leading Salesforce revamps and establishing a Center of Excellence for Salesforce projects. Other roles include Retirement Trust Supervisor, where compliance and training were key, and various positions in analysis and administration. Dawnette holds a Master's degree in Organizational Leadership from Gonzaga University and multiple finance-related certifications from DTNA.

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Daimler Trucks North America

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Daimler Trucks North America LLC, a Daimler company, is the largest heavy-duty truck manufacturer in North America and a leading producer of medium-duty trucks and specialized commercial vehicles. Headquartered in Portland, Oregon, Daimler Trucks North America manufactures, sells and services several renowned commercial vehicle brands including Freightliner Trucks, Western Star Trucks, Thomas Built Buses, and Freightliner Custom Chassis.


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