James O’Connor is a Senior IT Service Delivery Manager at Daisy Corporate Services, bringing over 20 years of experience in the Managed Services IT sector. They hold a B.Sc (Hons) in Technology and Management Science from the University of Bradford and are an ITIL v.3 Expert and PRINCE2 Practitioner. Throughout their career, James has been responsible for Service Transition, Service Delivery, and Project Management for large public and private sector managed services customers. They have managed over 4000 users across multiple UK sites and currently mentor at Daisy Corporate Service's Apprentice Academy. James has been recognized as part of the Daisy Team of the Year in 2022 and was awarded Damovo Service Manager of the Year in 2012.
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