Shelby Canto

Shelby Canto is a highly skilled professional with a diverse background in customer success and experience management. Currently serving as a Customer Success Manager at Dakota since August 2024, Shelby previously held the role of Director of Customer Experience at FINTRX from April 2022 to August 2024, where the platform focuses on private wealth data and research. Additional experience includes positions at STAG Industrial, Inc. as a Talent Acquisition Recruiter & Social Media Coordinator and Administrative Assistant, as well as working as a CBHI Therapeutic Mentor at High Point Outpatient Services, where Shelby implemented strategic interventions for youth. Early career development included a Child Life Volunteer role at Penn State Health Milton S. Hershey Medical Center. Shelby earned a Bachelor of Arts degree in Human Development and Family Science, with a minor in Pre-Counseling and Therapy from Messiah University in 2017.