Dallas Children's Advocacy Center
Melissa Hernandez has a diverse background in child advocacy and customer success. Currently serving as a Customer Success Representative at Guardify since February 2024, Melissa previously held multiple roles at the Dallas Children's Advocacy Center from May 2017 to February 2024, including Forensic Interviewer, Family Advocate, Crisis Child Care Worker, and Forensic Interview Intern. Melissa earned a Bachelor of Arts in Criminology from The University of Texas at Arlington.
Dallas Children's Advocacy Center
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The mission of Dallas Children’s Advocacy Center (DCAC) is to improve the lives of abused children in Dallas County and to provide national leadership on child abuse issues. DCAC coordinates the investigation and prosecution of the most severe cases of child abuse in our community. Last year DCAC served over 7,300 children (and their non-offending family members) who were sexually abused, severely physically abused, or who had witnessed a violent crime. DCAC provides a warm, child-friendly environment to help children who are referred by law enforcement or CPS. Our average client is a 9-year-old girl, sexually abused by someone she knows and trusts.