Dallas Fort Worth International Airport
Paul Puopolo serves as Executive Vice President of Innovation at Dallas Fort Worth International Airport. He leads DFW’s Innovation function to identify, assess, and drive the collaborative development of new solutions and business models to create new growth and competitive advantage. Mr. Puopolo joined the DFW Airport team in August 2018.
Mr. Puopolo is an experienced “intrapreneur” with multi-industry innovation, emerging technology, and direct to consumer background. Throughout his career he has built and led corporate innovation teams within large, complex organizations.
Prior to joining DFW Airport, he served as Vice President of Innovation at MetLife Inc., Vice President of Business Innovation & Development at Highmark, Inc., and Director of Consumer Innovation at Humana Inc. In these roles, he was accountable for developing business innovation strategies and portfolios and their strategic implementation to increase profitable growth, improve the consumer experience, and champion an innovative culture.
Mr. Puopolo served as an active duty officer and as a pilot in the United States Navy, and retired from the Navy after 22 years of service. He holds a Bachelor of Science degree in Comprehensive Science from Villanova University and a Masters degree in National Security Affairs from the U.S. Naval Postgraduate School.
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Dallas Fort Worth International Airport
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DFW Airport, Air Transport World’s 2019 Airport of the Year, warmly welcomes more than 69 million customers along their journey every year, making DFW one of the most frequently visited superhub airports in the world. DFW Airport customers can choose among 153 domestic and 56 international nonstop destinations worldwide. DFW is elevating the customer experience with modernized facilities and updated amenities, as well as through a $2.7 billion Terminal Renewal and Improvement Program to renovate its four original terminal buildings. Centered between its owner cities of Dallas and Fort Worth, Texas, Dallas Fort Worth International Airport also serves as a major economic generator for the North Texas region, producing over $37 billion in economic impact each year by connecting people through business and leisure travel.