Anas Elgasmi

Head of Customer Success at Daloopa

Anas Elgasmi is a seasoned professional with over 12 years of experience in customer success, sales, and account management. Anas is currently the Head of Customer Success at Daloopa, a role they have held since 2021. Previously, they were the Head of Customer Success at Nuvolo from 2020-2021, where they built a tiered team of Customer Success professionals across the US and EMEA, with full ownership of overall delivery excellence success outcomes for their Enterprise and Government clients. From 2014-2020, they were the Senior Manager of Customer Success at Intralinks, where they led a team of Customer Success Managers and achieved an average 98% renewal rate and a diminished churn rate under 2% in 2019. From 2013-2014, they were the Director of Sales at FXDD, where they exceeded revenue goals and grew annual revenue 2x within 12 months. From 2011-2013, they were the Senior Key Account Manager at Alpari, where they exceeded quarterly revenue targets by posting positive P&L over 6 consecutive quarters. From 2010-2011, they were the Client Relationship Manager at FXCM, where they achieved 100% retention of assigned accounts. From 2008-2010, they were the Account Manager at City Credit Capital, where they consistently exceeded monthly revenue expansion targets and retention benchmarks.

Anas Elgasmi completed their Bachelor of Business Administration - BBA in International Business Management from Amsterdam University of Applied Sciences in 2008. Anas also holds certifications from FINRA for Series 3 and Series 34.

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Previous companies

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Timeline

  • Head of Customer Success

    September, 2021 - present