Ida Gac

Customer Success Supporter for DaluxFM at Dalux

Ida Gac is an experienced Customer Success Supporter at Dalux since February 2019, specializing in Dalux Facility Management software and offering technical support while collaborating with development teams. Prior to this role, Ida served as a Polish language teacher at FOF København from September 2022 to June 2023. Additional professional experience includes serving as a Service Coordinator at Agfa HealthCare from May 2017 to January 2019, where responsibilities encompassed incident management, scheduling service work, customer order processing, and SLA reporting. Previous roles also include an Accounting Department Assistant and Administrative Assistant with Danish at Concare, teaching Danish at Medicolink and The Danish Cultural Institute, and acting as a Customer Service Representative with Danish at Agfa Graphics. Ida holds a Master's degree in Scandinavian Studies and a Bachelor's degree in Danish philology from Uniwersytet im. Adama Mickiewicza w Poznaniu.

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