Ahmed Elgenaidy

Ahmed Elgenaidy is an experienced professional with a robust background in customer service and management. Currently serving as the CX Team Leader at DAMAC Properties since February 2019, Ahmed has previously held roles such as Senior Trainer and Customer Relationship Management Specialist within the same company. Prior experience includes positions as a Quality Assurance Specialist at Centro Global Solutions and Stream Global Services, along with roles at Teleperformance and Sutherland Global Service Limited as a Senior Customer Service Specialist and Senior Customer Care Executive, respectively. Ahmed's educational credentials feature training in account management and certified training from Dale Carnegie Training, along with an Oracle certification as an Oracle 10g DBA and a Bachelor of Science degree from Mansoura University.