Rima A. currently serves as the Director of Client Relations at DAMAC Properties since June 2023, previously holding the role of Customer Relations & Service Director at CHANEL from January 2014 to May 2023. Rima A. has extensive experience in management, strategy, and customer relationship management, with a focus on delivering high-quality service across diverse industries in the UAE, GCC, and India. Expertise includes managing marketing and events, analyzing customer journeys, and leading teams to enhance client satisfaction. Earlier roles include Operations Manager at Sauce Communications, Personal Shopper at Bloomingdale's Middle East, Deputy Floor Manager at Harvey Nichols, and Boutique Supervisor at Giorgio Armani. Rima A. holds an Associate's degree in Fashion/Apparel Design and additional education in psychology and fashion.
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